About The Lunch Bag
The Lunch Bag is a premium meal service provider that provides school meals for kids delivered directly to their classrooms. They have partnered with several schools to offer a different daily menu that encourages children to eat healthy, tasty foods.
Our customer needs to meet the healthy eating standards of every school. They need to make sure that allergic children receive the proper meal. They also need to make ordering through them easier for parents and guardians.
Challenges Faced By Our Client.
Their lunch ordering system didn’t cater to the needs of parents who wanted to order lunch on the go. They needed the flexibility to let parents select their children’s meals quickly and easily. They had to take additional precautions to ensure the dietary needs of children with allergies. They also had to innovate to create new dishes that children could try.
- Tracking allergy information for every student added into the system.
- Offer various menu options for different types of students depending on their age.
- Compliance with health and safety requirements in schools.
- Onboarding schools to prepare lunches for the whole class.
- Encourage parents to trust a third party to provide food for their children.
- Encourage repeat orders for profitability.
Our Solution
Mass Software Solutions suggested creating a school lunch application that parents and guardians can use to order their children’s lunches at any time. Our system allowed parents to order tomorrow’s meal by noon. This feature helped parents remain confident that their children would be fed healthy food and provided ample time for our customers to prepare food. Parents can add as many children as they want and enter allergy details while creating child profiles.
They can choose what their children will eat from the daily menu, and the personalised school lunch will be delivered to the children in their classes in the morning.
Benefits
- Increased orders from parents and guardians as they can order directly from their smartphones.
- Increased number of repeat orders with a single tap.
- Improved management of childhood allergies through an effective data storage system.
- Convenient payment option for parents to pay for their children’s meals.
- The easy cancellation process directly impacts reduced wastage.
- Improved onboarding of schools to cater school lunches for an entire class.
